SMS and Omnichannel for Financial Services
Protect accounts and grow relationships with secure, real-time messaging across every financial interaction.
GigSky is a powerful, reliable messaging backbone for financial services providers
Delivering both safety-critical and customer-experience communication – from OTPs, to product campaigns.
How GigSky Messaging works for financial services
Banks, credit unions, insurers, and fintechs can design end-to-end communication journeys – from onboarding and KYC, through daily account usage and servicing. Use messaging to support lending, collections, and retention – with a unified messaging layer that plugs into existing core systems and channels.
- Deliver OTPs In Seconds
- Send Real-Time Alerts
- Reduce Missed Payments
- Support Collections and Recovery
- Promote Products At The Right Moments
- All Digital Communications In One Layer
- Richer Service Interactions
Three Ways GigSky Supports Messaging in Financial Services
Critical SMS Services
GigSky provides the SMS layer for high‑stakes financial communication: OTPs and MFA codes, high‑value transaction confirmations, card‑not‑present purchase checks, login alerts, and real‑time fraud notifications. Our carrier‑grade delivery infrastructure helps ensure these messages arrive quickly and consistently, so customers can approve legitimate activity or stop fraudulent transactions before losses mount.
Omnichannel
Beyond SMS, GigSky enables secure, coordinated engagement across SMS, email, in‑app messaging, and rich channels like WhatsApp, aligned with your risk and compliance framework. You can send alerts on the most reliable channel, follow up with richer in‑app experiences or email detail, and support two‑way conversations for service and advice – all while keeping context intact so clients don’t have to repeat themselves.
API and Infrastructure
GigSky’s APIs and delivery infrastructure integrate with core banking systems, card processors, CRMs, fraud engines, and digital channels to trigger the right message automatically from existing workflows. Your teams define business rules, segmentation, and content; we handle routing, retries, deliverability, and observability across networks and channels, so messaging behaves like a robust, auditable component of your financial services stack
GigSky works for any financial services use case
Authentication
Send multi-channel OTPs for logins, step-up authentication for risky actions, and alerts for new-device sign-ins, password changes, and key profile updates.
Transactions
Notify customers of card authorisations, transfers, deposits, withdrawals, and FX conversions in real time; use reminders and follow-ups.
Everyday Banking and Servicing
Support daily banking with balance and low-fund alerts, e-statement notifications, limit warnings, and service updates, plus two-way messaging.
Product Growth and Loyalty
Launch segmented campaigns for new cards, savings products, loans, wealth offerings, and insurance, using behaviour-aware triggers and preferred channels.
